Awashima Information Center (inside of Awashima Development Center) is on the left side after crossing the pier at Awashima Port.

Opening hours are from 9:00 to 16:30.

However, please note that The voucher can be exchanged to a passport ticket from 9:30 to 16:30 .

In addition, at the Suda Port Information Center where liners depart and arrive, the voucher can be exchanged to the passport ticket from 8:30 to 17:30.
If you are in a hurry, please exchange the voucher at the Suda Port Information Center.

Click here for details.
https://setouchi-artfest.jp/en/visit/passport/exchange.html